I Forgot My Password

For security purposes, Yearli Technical Support does not supply or confirm passwords upon request. Yearli Technical Support cannot verify the person requesting the information is the true owner of the account. Due to this, we cannot supply any account information.

To Reset Your Yearli Account Password

1. Click the Log In button on the Yearli site.
2. Enter the account email address and click Next.
3. Click the "Forgot your password?" link.
4. Verify the account email address is correct and click the Send Email button.
5. Once the reset password email is received, click the link in the email to reset and update the account password.
6. Enter a new password when prompted and click the Update Password button.
   • New passwords cannot be any of the prior 10 passwords used on Yearli.
7. The site will update the account with the new password, and prompt for a full login.

What to Do If the Account Is Locked

After a set number of failed attempts to log into the Yearli account, the account will become locked for security purposes. The account will unlock automatically after 15 minutes. Please wait 15 minutes and then try once more to log into your account.

If you have forgotten your password, rather than trying various passwords and getting locked out repeatedly, use the Forgot Password option during the log-in process to reset your password. You will not be able to change your password while your account is on a security lock. You will need to wait for the lock to expire prior to resetting the password.